Policies & Procedures

Firex Domiciliary Care has a set of Policies and Procedures that support the day-to-day operations of the Company.

A Policy is a set of general guidelines that outline our plan for tackling an issue and Procedures explain a specific action plan for carrying out a policy.

The Main policies consist of:

• Safeguarding Adult Policy and Procedure.
• Complaints Policy and Procedure.
• Quality Assurance Policy.
• Access to Properties Policy.
• Lone working Policy and Risk Assessments.
• Recruitment Policy.

These are some of our Policies and Procedures the list is not exhaustive.

All our Policies and Procedures are available to clients and families on request.